At Festune Gleam, your privacy matters. This policy explains how we handle your personal data while you shop with us.
1. Information We Collect
- Personal Details: Name, email, phone number, shipping & billing address.
- Order Information: Purchase history, delivery details, and preferences.
- Payment Details: Processed securely by third-party providers (we never store card data).
- Account Information: Login credentials & saved gift preferences (if you create an account).
- Technical Data: Device type, browser, IP address, and browsing activity.
2. How We Use Your Information
We use your details to:
- Process and deliver your orders.
- Provide dedicated customer support.
- Customize your shopping experience.
- Send order confirmations & delivery updates.
- Share exclusive offers and product launches (with your consent).
- Enhance our website and services.
3. Sharing of Information
We never sell your information. Data may only be shared with:
- Trusted shipping providers, IT services, and payment gateways.
- Legal authorities if required by law.
- Marketing tools (only if you’ve opted in).
4. Data Security
All transactions are protected with advanced encryption and secure servers.
5. Your Rights
You may:
- Access or update your information.
- Request deletion of your account.
- Opt out of marketing emails anytime.
- Manage cookies through your browser.
6. Cookies
We use cookies to improve navigation, personalize product suggestions, and enhance your shopping experience.
7. External Links
Our site may contain links to external websites. We are not responsible for their privacy practices.
8. Updates
This policy may change over time. The latest version will always be available on this page.
Contact: support@festune.com