At Festune Gleam, we deliver gourmet gifts and hampers across Ghana, and worldwide.
1. Domestic Shipping (Ghana)
- Orders processed within 1–2 business days.
- Standard delivery: 2–4 business days.
- Shipping costs calculated at checkout.
2. International Shipping
- We ship worldwide.
- Rates calculated at checkout based on location and weight.
- Customs duties & import taxes (if applicable) are not included in product prices.
- Delivery times may vary depending on customs clearance.
3. Order Tracking
A tracking link will be emailed once your order ships.
4. Returns Policy
We want you to love your Festune Gleam gift. Returns are accepted if:
- Requested within 7 days of delivery.
- Items are unused, undamaged, and in original packaging.
- Customized or final-sale items are non-returnable.
How to Return:
Email support@festune.com with your order number and reason.
Return shipping is the customer’s responsibility unless the item is incorrect or damaged.
Refunds are processed within 7–10 business days after inspection.
5. Need Help?
Contact us at support@festune.com
